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Accountabilities: ·Providing high quality Customer Service & daily Operations service to accounts; ·Well coordinating between customers’ service requests and Carriers’ standard service guideline; ·Well coordinating daily Operations process, i.e. Trucking Fleet arrangement, Import/Export Declaration process, Air transportation arrangement, etc; ·Well filing all concerning documents: Shipping Order, Booking Acknowledgement, Invoices, B/L, Import/Export documents, etc; ·Well doing daily performance list for management review； ·Well communicating internally and externally； ·Well assist in maintaining customer relationships, coordinating sales visits, and solve business problems. Requirements: ·College/Bachelor, preferably in shipping/air freight related field; ·At least 2-year relevant working experience; ·CET6: Good command of both oral and written English; ·Responsible ,mature, open-minded, customer-driven, with excellent problem solving skills;