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Job ID: 0000LCXY
Description
HSBC International Wealth and Premier Banking (IWPB)
We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.
We are currently seeking an experienced professional to join our team.
In this role, you will:
This role is a part of the Premier relationship team and a key relationship support role created to provide an outstanding customer experience to the valuable Premier clients.
- Engage and Discover Customer Needs on Branch Entry
- Acquire New to Bank customer
- Deliver Service Excellence
- Promote digital/CCSS solution to release teller/PRS’s service burden
- Support the Branch
- Complete simple retail sales
- Protect the Bank - through vigilance against fraud, Knowing your customer, adhereing to regulations/policies and minimising operational risk
Qualifications
To be successful in the role, you should meet the following requirements:
1. Knowledge & Experience
- Bachelor's degree or equivalent experience
- At least half years’ experience in HSBC WPB roles
- Strong communication, client focus and influencing skills
- Sound knowledge of HSBC product and services, esp. digital channel knowledge
- High potential to be in a sales role within half years
- Result driven and able to work under pressure
- Local regulatory & license requirements
- Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
- Able to communicate well in English and local languages
2. Accreditations
- Attain appropriate professional and regulatory qualifications as required by market
- Attain any internal standards as required by HBCN
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website./IC
Issued by HSBC Bank (China) Company Limited