In general, it provides site monitoring and management services on DUA/RWE/PMS studies within MAO function and coordinate the operational budget and resources across multiple tasks to ensure that studies conduction meets performance targets and results. - Arranging Site/Investigator Selection visit to assess the eligibility of the site. - Support on EC submission and approval before any study activities. - Acting as primary company contact for assigned trial sites, engaging with Investigator and Site Staff throughout study period. (Investigator meetings, site visits, study progress, issues/resolutions, etc.). - Proper training and communication to ensure the study procedure and data collection requirement are well understood. - Discussion of the recruitment plan and study timeline with PI and site personnel to get alignment with targeted goal. - Oversight of site study supplies and drugs/device/biologic supplies to ensure the proper handling, storage and return with accurate inventory and dispense records. - ISF maintenance and ensuring secured storage on site. - Ensuring the data collection and query resolution in a timely manner. - Ensuring safety events are well documented and timely reported per protocol requirement. - Reporting of site progress regularly and working with project leader on issues found on site in time and providing updates until the issues are well resolved. Metrics/KPIs: Metrics/KPIs governing these services are based on the feedbacks from service- related stakeholders and project leaders. Education and Experience Requirements: · A minimum of a BA/BS degree, major in Medicine/Nursing/Biomedicine are preferred. · 1-2 years of relevant experience. · Able to work effectively with all levels of the organization. · Teamwork and collaboration · Fluent in English reading and writing. · Skillful at organizing and coordinating. · Willingness to travel with overnight stay away from home. · Good time management skill. · Good problem-solving skills and initiatives. · Good computer skill (Word, Excel, Outlook, PowerPoint). · Attention to detail.