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sell） 3. 協(xié)同主管處理重要客戶投訴； 4.使用電腦系統(tǒng)記錄、收集信息并解決客戶問(wèn)題； 5.在達(dá)成工作效率標(biāo)準(zhǔn)與目標(biāo)的同時(shí)，保持最高水平的客戶服務(wù)質(zhì)量。 1.Answer calls professionally to provide information about 2.products and services. 2. Develop opportunity to upsell and cross sell various products. 3.Coordinates with Supervisor in handling important client complaint. 4.Use computer system to track, gather information and troubleshoot customer issues 5.Achieve productivity standards and goals while maintaining the highest level of customer service 崗位要求： 1具備銷(xiāo)售技巧； 2.熟悉呼叫中心業(yè)務(wù)流程； 3.出色的口頭與書(shū)面溝通能力； 4.結(jié)果導(dǎo)向型； 5.守時(shí)誠(chéng)信； 6.中文應(yīng)為候選人母語(yǔ)，可用英語(yǔ)作為工作語(yǔ)言為加分項(xiàng)。 1. Clear understanding of call centre operations 2. Strong Oral and Written Communication Skills 3. Results-Oriented 4. Punctuality and Integrity. 5. English to be Preferred second language with proficiency of B2 level.