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Job Description 職位描述
KPMG China provides multidisciplinary services from audit and tax to advisory, with a strong focus on serving our clients’ needs and their industries. Not only do we have an overriding commitment to provide the highest quality services for our clients, but we also strive to become a responsible corporate citizen that has a positive impact on our environment and community. At KPMG, you’ll translate insights into action and reveal opportunities for all—our teams, our clients and our world.
畢馬威中國(guó)提供審計(jì)、稅務(wù)和咨詢(xún)等多領(lǐng)域?qū)I(yè)服務(wù)，專(zhuān)注為客戶(hù)及其行業(yè)排憂(yōu)解難。我們不僅承諾為客提供優(yōu)質(zhì)服務(wù)，也致力于擔(dān)當(dāng)負(fù)責(zé)任的企業(yè)公民，為環(huán)境和所在社區(qū)帶來(lái)積極影響在畢馬威，你會(huì)發(fā)現(xiàn)一個(gè)充滿(mǎn)機(jī)遇的世界，我們的員工在這里為客戶(hù)和社會(huì)提供他們所需的洞察力，以建立一個(gè)可持續(xù)的未來(lái)。
Service Line Overview 業(yè)務(wù)線(xiàn)簡(jiǎn)介
KPMG Managed Services provides an innovative and cost effective solution for the delivery of large scale remediation and/or ongoing servicing of regulated business processes across multiple industries, geographies and services.
畢馬威的運(yùn)營(yíng)服務(wù)中心致力于為各行各業(yè)、不同地域以及不同服務(wù)類(lèi)型的客戶(hù)提供一系列創(chuàng)新完善、高效價(jià)優(yōu)的整體解決方案，該服務(wù)將針對(duì)不同的金融監(jiān)管機(jī)構(gòu)頒布的法律法規(guī)為企業(yè)提供大型改善管理類(lèi)服務(wù)以及持續(xù)性合規(guī)服務(wù)。
Responsibilities 工作職責(zé)
The Due Diligence Handler is responsible for conducting a periodic review in line with client policy to fulfil Customer Due Diligence (CDD) requirements, otherwise known as Anti-Money Laundering (AML) Know Your Customer (KYC). You will be expected to deliver against targets for productivity, quality and customer engagement, managing your own caseload and taking client feedback from approvers who are responsible for quality checking cases.
盡職調(diào)查專(zhuān)員需按客戶(hù)需求定期進(jìn)行審查，以達(dá)到客戶(hù)盡職調(diào)查要求，如反洗錢(qián)，掌握您的客戶(hù)信息等。盡職調(diào)查專(zhuān)員需要實(shí)時(shí)掌握客戶(hù)經(jīng)營(yíng)狀況，收集客戶(hù)的反饋，協(xié)助了解一系列與客戶(hù)或其企業(yè)運(yùn)營(yíng)情況的相關(guān)信息，如生產(chǎn)狀況、產(chǎn)品質(zhì)量，客戶(hù)項(xiàng)目等，進(jìn)行收集整理并提供調(diào)查報(bào)告。
? Ability to perform remediation and renewal reviews of CDD.
? Ability to use telephone, emails and letters to engage directly with customers of clients to obtain specific CDD information.
? Understanding information and documentation requirements for corporate structures in CDD context and the ability to use or quote evidence reference material.
? Provide timely review and follow up actions on referrals or queries.
? Ability to make decisions and able to determine needs for escalation
? Manage caseload throughout end to end process in timely manner
? Ability to research data from related systems

? 對(duì)客戶(hù)實(shí)行盡職調(diào)查，提供實(shí)時(shí)有效的建議及改進(jìn)方案；
? 能夠通過(guò)電話(huà)，郵件或信件各種渠道與客戶(hù)進(jìn)行高效的溝通，及時(shí)獲取準(zhǔn)確的客戶(hù)信息；
? 掌握以及了解企業(yè)基本架構(gòu)，能引用相關(guān)法律法規(guī)文件輔助進(jìn)行盡職調(diào)查；
? 及時(shí)跟進(jìn)客戶(hù)提出的問(wèn)題；
? 能夠根據(jù)不同項(xiàng)目的情況及時(shí)做出應(yīng)對(duì)或判斷是否需要上報(bào)；
? 及時(shí)跟進(jìn)客戶(hù)的盡職調(diào)查工作，并按時(shí)完成
? 熟練運(yùn)用不同的搜索工具進(jìn)行資料收集，通過(guò)多方渠道，實(shí)時(shí)掌握客戶(hù)最新情況以便能高效地完成盡職調(diào)查；

Basic Requirement 任職要求
? Bachelor’s degree holder in Operations or related discipline; ideally with 1-2years’ experience of handling customer due diligence business processes
? Ability to assimilate and apply detailed process instructions
? Fluent writing and verbal communication in English, Mandarin and Cantonese is needed
? Proficiency in Microsoft Office (PowerPoint, Word, Excel) or other related applications
? Strong attention to detail and accuracy
? Highly motivated to deliver results to the right standards and targets
? Demonstrate excellent analytical skills and problem solving, self motivation and possess an enquiring mind
? A good team player with the ability to deliver efficient working outcomes and overcome challenges even under pressure
? Ability to thrive in a challenging environment and can adapt to different situation
? 本科或以上學(xué)歷，運(yùn)營(yíng)或相關(guān)專(zhuān)業(yè)，有1-2年處理客戶(hù)調(diào)查分析或相關(guān)業(yè)務(wù)背景者優(yōu)先考慮；
? 熟悉各項(xiàng)工作流程，針對(duì)不同的項(xiàng)目可以靈活地做出相應(yīng)的工作調(diào)整；
? 良好的書(shū)面表達(dá)及口頭溝通能力，含英語(yǔ)、中文及粵語(yǔ)；
? 能熟練地使用PowerPoint,Word, Excel等辦公室軟件；
? 工作細(xì)心，注重細(xì)節(jié)及數(shù)據(jù)準(zhǔn)確性；
? 主動(dòng)性強(qiáng)，能按時(shí)按質(zhì)完成工作；
? 具有良好的分析及解決問(wèn)題能力，主動(dòng)性強(qiáng)及具備鉆研精神；
? 具有團(tuán)隊(duì)合作精神及抗壓能力，能高效地與團(tuán)隊(duì)成員共同完成工作；
? 能適應(yīng)不同的工作環(huán)境并克服不同的挑戰(zhàn)和挫折以實(shí)現(xiàn)項(xiàng)目目標(biāo)，與團(tuán)隊(duì)共同成長(zhǎng)。

About KPMG 關(guān)于畢馬威
?At KPMG China, we are committed to being an equal opportunity employer, with zero tolerance for any form of discrimination against any persons. It is important for us to create an inclusive, diverse and agile workplace for our people to develop and thrive at both a personal and professional level.

We strive to make ESG (environmental, social and governance) a watermark running through our organisation; from empowering our people to become agents of positive change, to providing better solutions and services to our clients. To lead by example, we launched Our Impact Plan (OIP) which includes our ESG commitments and progress across four key pillars – Planet, People, Prosperity and Governance.

We encourage you to come as you are, and we welcome all qualified candidates to apply, and hope you unlock opportunities with us. Visit KPMG China website for more company information.

Please note that all information in this form has been voluntarily supplied and will be used by KPMG for selection purposed only.

在畢馬威中國(guó)，我們承諾成為一名平等機(jī)會(huì)雇主，對(duì)任何形式的歧視行為采取零容忍態(tài)度。對(duì)于我們而言，創(chuàng)造一個(gè)多元、共融和靈活的工作環(huán)境，使我們的員工在個(gè)人和專(zhuān)業(yè)層面上都能得到發(fā)展和成長(zhǎng)至關(guān)重要。
畢馬威中國(guó)致力于把環(huán)境、社會(huì)和治理（ESG）注入我們的血脈之中，讓員工成為積極變革的推動(dòng)者，為客戶(hù)帶去更好的方案和服務(wù)，并幫助客戶(hù)實(shí)現(xiàn)他們自身的ESG 目標(biāo)。查看我們的影響力計(jì)劃，了解更多關(guān)于我們?cè)谥卫碓瓌t、以人為本、關(guān)愛(ài)地球和實(shí)現(xiàn)繁榮四個(gè)關(guān)鍵領(lǐng)域作出的ESG承諾和取得的進(jìn)展，以及我們?nèi)绾螢閱T工、環(huán)境和社會(huì)產(chǎn)生積極影響。
我們鼓勵(lì)您保持本色并且歡迎所有符合資格的候選人申請(qǐng)，希望您與我們一起解鎖機(jī)會(huì)。了解更多公司信息請(qǐng)?jiān)L問(wèn)畢馬威中國(guó)網(wǎng)站畢馬威中國(guó)。

您認(rèn)可并同意，對(duì)于您在此提交的關(guān)于自身的個(gè)人信息，畢馬威中國(guó)將僅為其候選人甄選的目的而使用，并根據(jù)其在線(xiàn)隱私聲明和/或《畢馬威中國(guó)隱私聲明》（統(tǒng)稱(chēng)“隱私聲明”）收集、使用、處理及保存您的個(gè)人信息。在其招聘過(guò)程中，畢馬威中國(guó)可能需要將候選人的個(gè)人信息存儲(chǔ)其指定的第三方的招聘管理系統(tǒng)中。

如果您對(duì)您在此中提供的信息或您的工作申請(qǐng)有任何疑問(wèn)，請(qǐng)聯(lián)系您提交申請(qǐng)所在地的畢馬威中國(guó)的人力資源部人員[由此查看]。