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Responsibilities: · Follow SOP to verify data/information and complete system update. 遵循SOP要求核對數(shù)據(jù)及信息，完成系統(tǒng)錄入 · Follow SOP to complete one or more tasks, including but not limited HBL generation, AMS/ISF submission, Debit Note generation, Customs clearance documents collection and sending，Customs clearance documents review and PGA documents collection etc. And follow and resolve related exception cases. 遵循SOP 要求完成以下一項或多項任務(wù)，包括但不限于提單制作、AMS/ISF發(fā)送、賬單制作、清關(guān)文件收集和發(fā)送，清關(guān)文件的合規(guī)性審核等，以及處理解決對應(yīng)的異常問題。 · Achieve KPI goal with accuracy and timeliness. 準(zhǔn)確及時達成KPI要求 · Cooperate with partner teams to solve related issues, and handle other operation exceptions and projects. 與各相關(guān)團隊協(xié)作處理相關(guān)問題，以及其他異常處理和項目跟進 · Respond to basic customer inquiries by phone and email. 通過電話以及郵件回復(fù)客戶關(guān)于訂單的基礎(chǔ)咨詢 · Additional duties assigned by managers. 經(jīng)理或主管安排的其他工作任務(wù) Basic qualifications: · 0-3 years industry working experience of ocean freight, international logistics or trade, better for similar job function of operations. 0-3年海運，國際物流或國際貿(mào)易等行業(yè)工作經(jīng)驗，有類似工作經(jīng)驗者優(yōu)先 · Good written and reading skills in English. 良好的英語書寫和閱讀能力 · Be familiar with Microsoft Office Software. 熟練使用辦公軟件 · Be able to multi-tasks and maintain composure. 能夠同時進行多任務(wù)并保持沉著 · Ability to meet deadlines, prioritize workloads, maintain a strong attention to detail, and work independently. 能夠按時完成工作，自主確定任務(wù)完成的優(yōu)先次序，保持對細節(jié)的強烈關(guān)注，并能獨立工作 · College degree or above. 大專學(xué)歷及以上